CR-N350
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CR-N350-color-swatch
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Terms
The following are the terms and conditions ("Terms") for the Canon Canada Inc. Auto Replenishment System (the "Service"). These Terms are between you and Canon Canada Inc. ("Canon Canada", "we" or "us") and govern your and our respective rights and obligations relating to the Service. Your use of the Service is also governed by the shop.canon.ca Terms of Use and our Privacy Statement, each of which (as changed over time) are incorporated into these Terms, and all of which govern our respective rights and obligations concerning the Service. By placing an order through, or otherwise using, the Service, you accept, and agree to be bound by, these terms, conditions, limitations and requirements. Please read these Terms carefully.
Service
We reserve the right to change the Service benefits, including discount amounts and eligibility used to determine discount amounts, at any time in our sole discretion. All such changes will apply to future orders.
When you are enrolled, the Service will automatically create a new order for Eligible Products according to the shipment schedule applicable to the frequency of the Service you have selected, until you cancel.
We may, in our sole discretion, terminate your enrollment at any time without notice. If we do so, you will only be charged for orders that have been shipped to you.
Eligible Products
The eligible products that may be ordered through the Service (the identity of which are subject to change) are set forth on the product detail page on the Canon Direct website (shop.canon.ca) with the option to select the Service displayed (each, an "Eligible Product"). Your participation in the Service is personal to you, and you may not assign or transfer your enrollment, or any of the benefits of the Service, to any third party without our authorization. The Service is only available to customers with valid shipping addresses in Canada.
Offers, Orders and Returns
Discounts and any limited time promotions associated with the Service apply only to Eligible Products displaying the offer message on the product detail page on the Canon Direct website (shop.canon.ca). Discounts and any amounts from limited time promotions that apply to your order, if any, and which are still in effect, will be automatically deducted from your order.
Some offer details may change as you receive deliveries over time (for example, price, taxes, availability and shipping charges). If an Eligible Product is unavailable when we plan to ship it, we will notify you that we are unable to process your order, and we will wait to process your order until the next scheduled shipping date when the Eligible Product is available. When the Eligible Product becomes available, the price will be the price when you ordered it, regardless of when it becomes available.
Returns of Eligible Products under the Service are subject to our return policy. Service enrollments are void where prohibited.
Enrollment
As part of your enrollment in the Service, you will be required to register with us so that your printer can be identified as participating in the Service. Instructions for registering your printer are contained in the introductory email sent to you after you apply for enrollment in the Service, as well as in the "My Account" section of the Canon Direct website (shop.canon.ca). You will be required to accept terms and conditions provided by our parent company, Canon Inc., as part of registering your printer. Canon Inc. will notify us when an ink or toner cartridge reaches a certain low ink/toner threshold, and we will fill an order for the ink or toner and ship it to you under these Terms. Information provided to us and Canon Inc. may be stored on servers outside of Canada and will be subject to our Privacy Statement. It's possible that your order for Eligible Products will not arrive prior to running out of ink or toner where your use was more than usual, particularly if such greater use occurred over 1 or 2 days.
Payment and Cancellation
The total cost charged to your payment method for each order under the Service will be the cost of the Eligible Product on the day that order is processed, less any discount offered as a percentage or dollars off at the time you registered, plus any applicable sales tax. We reserve the right to modify or cancel any discount offered at the time you registered for the Service, with notice to you, and future orders fulfilled under the Service will reflect any such change.
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Your enrollment in the Service will remain in effect until it is canceled. You can cancel or modify your enrollment at any time via the "My Account" section of the Canon Direct website (shop.canon.ca). If you cancel or modify your enrollment after an order has been processed, you will be charged for the order as processed. If the discount for such Eligible Product changes, the new discount will be applied to your future shipments of that Eligible Product. If, after enrollment, you are no longer in possession of your printer for any reason (e.g., due to warranty return, replacement, or exchange), the total cost for the Service will continue to be charged to your payment method until you cancel your enrollment. No refunds will be granted because of your failure to cancel your enrollment in such situation.
Your rights under these Terms will automatically terminate without notice if you fail to comply with any of its terms and conditions. In the event of such termination, we may immediately revoke your access to the Service. Our failure to insist upon or enforce your strict compliance with these Terms and will not constitute a waiver of any of our rights.
Changes to Terms
We may, in our sole discretion, change these Terms without notice to you. If any change to these Terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED PARTICIPATION AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR ENROLLMENT.
Disclaimer of Warranties and Limitation of Liability
UNLESS SPECIFICALLY REQUIRED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, CONCERNING THE SERVICE INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WITHOUT LIMITING THE PRECEDING SENTENCE, UNLESS OTHERWISE REQUIRED BY APPLICABLE LAW, IN NO EVENT WILL OUR, OR OUR LICENSORS’, AGGREGATE LIABILITY UNDER THESE TERMS WITH RESPECT TO ANY CLAIM EXCEED ONE HUNDRED DOLLARS ($100.00).
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- 1/2.3" CMOS Sensor with Hybrid Auto Focus
- High Quality 4K 60P Video Output
- 20x Optical Zoom Lens (40x FHD) with Optical Image Stabilization
- Renowned Canon Colour Science with Support for Wide DR, Canon Log 3, HDR(HLG/PQ), EOS Standard/Neutral Image Modes
- 3G-SDI, HDMI, and IP Video Out
- Auto Tracking Lite Built-in
- Built-in NDI HX2 and SRT (supports adaptive bitrate)
- FreeD (with multiple destination support) support for AR/VR system
- Supports PoE++, variety of serial/IP control protocol include Canon XC Protocol, Standard Control for Easy Integration into any Production Environment
- Compatible with Canon’s Multi-Camera Control App
In the box
Returns Policy
The Canon store will accept, for return of exchange, defective or unopened merchandise purchased at the Canon Online Store within 30 days of the ship date.
See Return Policy for completed information.
Overview
Canon's CR-N350 PTZ camera produces outstanding image quality and is equipped with powerful features and functions to be utilized in many industries including House of Worship, Education, Broadcast, Corporate, Events and more.
The CR-N350 PTZ camera produces incredible 4K and HD image quality with the combination of a 1/2.3" CMOS sensor and the DIGIC DV 7 image processor. This camera incorporates a Canon 4K lens that exhibits a 20x optical zoom ratio that maintains a high level of precision throughout the zoom range. The CR-N350 can also provide 40x Advanced Zoom when in Full HD. On-air pan and tilt movement is possible thanks to the smooth and responsive pan and tilt mechanism equipped with the CR-N350.
The CR-N350 PTZ camera supports multiple professional interfaces, including single cable PoE++ connectivity, which allows you to use NDI HX2 to stream audio and video, control (IP), tally, and power over a single cable. The camera supports other protocols, such as SRT, RTSP/RTP, as well as RTMP/RTMPS to stream to social sites such as Facebook Live and YouTube. Even better, the CR-N350 can be controlled remotely by IP, Serial, or IR. The camera supports multiple control standards, including Canon's XC protocol as well as Standard Protocol (serial and IP) for easy connectivity to a wide range of compatible 3rd party hardware controllers.
Technical Specifications
Camera
Colour Options
Satin Black / Titanium White
Image Sensor
1/2.3-inch, CMOS (single board) Total pixels: approx. 21.14 megapixels
29.97/25.00/23.98 Hz effective pixels: approx. 8.29 megapixels (3840 x 2160)
59.94/50.00 Hz effective pixels: approx. 7.88 megapixels (3744 x 2104)
29.97/25.00/23.98 Hz effective pixels: approx. 8.29 megapixels (3840 x 2160)
59.94/50.00 Hz effective pixels: approx. 7.88 megapixels (3744 x 2104)
Lens
f=3.67 - 73.4 mm, F/1.8 - 2.8, 20x optical zoom, 8-bladed iris diaphragm
59.94/50 Hz 35mm equivalent focal length: approx. 30mm (W) - 616 mm (T)
29.97/25.00/23.98 Hz 35mm equivalent focal length: approx. 29.3mm (W) - 601 mm (T)
59.94/50 Hz 35mm equivalent focal length: approx. 30mm (W) - 616 mm (T)
29.97/25.00/23.98 Hz 35mm equivalent focal length: approx. 29.3mm (W) - 601 mm (T)
Zoom
Optical: 20x
Digital: 20x
Advanced Zoom (Full HD): 40x
Digital: 20x
Advanced Zoom (Full HD): 40x
Lens Configuration
10 groups of 12 lenses (two aspherical lenses used)
Minimum Focusing Distance
1 cm at wide end, 60 cm across entire zooming range
Angle of View
59.94/50.00 Hz Horizontal: 63.3 (W) - 3.5° (T) - Vertical: 38.9° (W) - 2.0° (T)
29.97/25.00/23.98 Hz Horizontal: 65.6 (W) - 3.6° (T) - Vertical: 39.8° (W) - 2.0° (T)
29.97/25.00/23.98 Hz Horizontal: 65.6 (W) - 3.6° (T) - Vertical: 39.8° (W) - 2.0° (T)
Shutter Speed
1/3 - 1/2000 sec. (specific values depend on the frame frequency)
Iris
Manual/Automatic aperture
Gain
0.0 db - 36.0 db
ND Filter
Built-in (1/8 at maximum, gradation ND), motor operated
White Balance
AUTO (AWB), Set A, Set B, preset settings (daylight: 5,600 K, tungsten lamp: 3,200 K), colour temperature setting (2,000 K - 15,000 K), Manual
Focus
Focus mode: Manual, Continuous AF, Face Detection & Tracking, Face only AF, Eye Detection.
AF type: Hybrid AF, Contrast AF
AF type: Hybrid AF, Contrast AF
Gamma
BT.709 Wide DR, BT.709 Standard, Canon Log 3, Canon 709, HDR (PQ), HDR (HLG)
Image Stabilizer
Optical
Min. Subject Illumination
Frame frequency 59.94/29.97 Hz:
Approx. 3 lux (at shutter speed 1/60 sec, frame rate 59.94P, gain 30.0 dB)
Approx. 1.5 lux (at shutter speed 1/30 sec, frame rate 59.94P, gain 30.0 dB)
Frame frequency 50.00/25.00 Hz:
Approx. 2.5 lux (at shutter speed 1/50 sec, frame rate 50.00P, gain 30 dB)
Approx. 1.3 lux (at shutter speed 1/25 sec, frame rate 50.00P, gain 21 dB) *All of the above are when high sensitivity mode is set to On
Approx. 3 lux (at shutter speed 1/60 sec, frame rate 59.94P, gain 30.0 dB)
Approx. 1.5 lux (at shutter speed 1/30 sec, frame rate 59.94P, gain 30.0 dB)
Frame frequency 50.00/25.00 Hz:
Approx. 2.5 lux (at shutter speed 1/50 sec, frame rate 50.00P, gain 30 dB)
Approx. 1.3 lux (at shutter speed 1/25 sec, frame rate 50.00P, gain 21 dB) *All of the above are when high sensitivity mode is set to On
Pan and Tilt
Pan operation range: Horizontal ±170°
Pan operation speed: 0.1° - 100°/sec. (Up to 200°/sec. with presets)
Tilt operation range: Vertical -30° - +100°
Tilt operation speed: 0.1° - 100°/sec. (Up to 180°/sec. with presets)
Pan operation speed: 0.1° - 100°/sec. (Up to 200°/sec. with presets)
Tilt operation range: Vertical -30° - +100°
Tilt operation speed: 0.1° - 100°/sec. (Up to 180°/sec. with presets)
Video Output Options
3G-SDI
1920 x 1080: 59.94P/59.94i/50.00P/50.00i/29.97P/25.00P/23.98P (4:2:2 10bit)
1280 x 720: 59.94P/50.00P (4:2:2 10bit)
1280 x 720: 59.94P/50.00P (4:2:2 10bit)
HDMI
3840 x 2160: 59.94P/50.00P/29.97P/25.00P/23.98P (4:2:2 10bit)
1920 x 1080: 59.94P/59.94i/50.00P/50.00i/29.97P/25.00P/23.98P (4:2:2 10bit)
1280 x 720: 59.94P/50.00P (4:2:2 10bit)
720x576: 50.00P (4:2:2 10bit)
720x480: 59.94P (4:2:2 10bit)
1920 x 1080: 59.94P/59.94i/50.00P/50.00i/29.97P/25.00P/23.98P (4:2:2 10bit)
1280 x 720: 59.94P/50.00P (4:2:2 10bit)
720x576: 50.00P (4:2:2 10bit)
720x480: 59.94P (4:2:2 10bit)
IP
3840 x 2160: 59.94fps, 50.00fps, 29.97fps, 25.00fps, 23.98fps, 14.99fps, 12.50fps, 11.99fps, 5.99fps, 5.00fps (4:2:0 8 bit)
1920 x 1080: 59.94fps, 50.00fps, 29.97fps, 25.00fps, 23.98fps, 14.99fps, 12.50fps, 11.99fps, 5.99fps, 5.00fps (4:2:0 8 bit)
1280 x 720: 59.94fps, 50.00fps, 29.97fps, 25.00fps, 23.98fps, 14.99fps, 12.50fps, 11.99fps, 5.99fps, 5.00fps (4:2:0 8 bit)
640 x 360: 59.94fps, 50.00fps, 29.97fps, 25.00fps, 23.98fps, 14.99fps, 12.50fps, 11.99fps, 5.99fps, 5.00fps (4:2:0 8 bit)
1920 x 1080: 59.94fps, 50.00fps, 29.97fps, 25.00fps, 23.98fps, 14.99fps, 12.50fps, 11.99fps, 5.99fps, 5.00fps (4:2:0 8 bit)
1280 x 720: 59.94fps, 50.00fps, 29.97fps, 25.00fps, 23.98fps, 14.99fps, 12.50fps, 11.99fps, 5.99fps, 5.00fps (4:2:0 8 bit)
640 x 360: 59.94fps, 50.00fps, 29.97fps, 25.00fps, 23.98fps, 14.99fps, 12.50fps, 11.99fps, 5.99fps, 5.00fps (4:2:0 8 bit)
Supported Video and Control Protocols
Protocol: XC Protocol, RTSP/RTP, NDI HX2, RTMP/RTMPS, Standard Communication (Serial), Standard Communication (IP), FreeD, SRT
Number of Presets
Max. 100 (including home position)
Interface
Communication Control
LAN, Wi-Fi, Serial, IR, USB
Network Terminal
LAN x 1, RJ45, 1000Base-T
3G-SDI OUT Terminal
BNC jack x1 3G-SDI, 0.8 Vp-p/75 Ω
SMPTE ST 259, SMPTE ST 292, SMPTE ST 424/425, SMPTE ST2081, SMPTE ST 2082, SMPTE ST 272, SMPTE ST 299 compliant
Embedded audio, Time code (VITC/LTC)
SMPTE ST 259, SMPTE ST 292, SMPTE ST 424/425, SMPTE ST2081, SMPTE ST 2082, SMPTE ST 272, SMPTE ST 299 compliant
Embedded audio, Time code (VITC/LTC)
HDMI OUT Terminal
HDMI connector x 1, output only
RS-422 Terminal
RJ45 connector x 1
Mic Terminal
ϕ3.5 mm stereo mini jack (unbalanced, plug-in power supported)
Sensitivity (MIC): -72 dBV (Manual volume centre, full scale -18 dB)/1 kΩ or more/Att.: 20 dB
Sensitivity (LINE): -12 dBV (Manual volume centre, full scale -18 dB)/1 kΩ or more
Supply Voltage: 2.4 V DC (Bias resistance: 2.2 kΩ)
Sensitivity (MIC): -72 dBV (Manual volume centre, full scale -18 dB)/1 kΩ or more/Att.: 20 dB
Sensitivity (LINE): -12 dBV (Manual volume centre, full scale -18 dB)/1 kΩ or more
Supply Voltage: 2.4 V DC (Bias resistance: 2.2 kΩ)
Other
Operating Environment
Temperature: 0°C - +40°C (+32°F - +104°F)
Humidity: 10% - 90% (without condensation)
Humidity: 10% - 90% (without condensation)
Storage Environment
Temperature: 0°C - +40°C (+32°F - +104°F)
Humidity: 10% - 90% (without condensation)
Humidity: 10% - 90% (without condensation)
Power Supply
PoE: PoE++ power supply via LAN connector (IEEE802.3bt compliant)
External power source: 12 V DC Terminal
External power source: 12 V DC Terminal
Power Consumption
PoE++ Input: Approx. 26.1 W max. (body only)
DC Input: Approx. 23.6 W max. (body only)
DC Input: Approx. 23.6 W max. (body only)
Quietness
NC35 or lower
Dimensions (W x H x D)
Approx. 176 x 220 x 194 mm (6.93 x 8.66 x 7.64 in.) (excluding protrusions)
Weight
Approx. 3.0 kg (6.6 lb.) (body only)
Supported Controllers
Hardware: RC-IP100, RC-IP1000
Software: Remote Camera Control Application, Multi-Camera Control Application, Multi-Camera Management Application, Camera Search tool
Software: Remote Camera Control Application, Multi-Camera Control Application, Multi-Camera Management Application, Camera Search tool
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