Canon's CR-N500 PTZ camera produces outstanding image quality and is equipped with powerful features and functions to be utilized in many industries including House of Worship, Education, Broadcast, Corporate, Events and more.

The CR-N500 produces incredible 4K and HD image quality with the combination of a 1" CMOS sensor and DIGIC DV 6 image processor, along with a 15x optical zoom (20x digital) with one of the widest in class 73-degree angle-of-view. These core components provide the image-processing power and speed that enables 4K UHD video acquisition, image stabilization and precise Dual Pixel CMOS AF. On-air pan and tilt movement is possible thanks to the smooth and responsive pan and tilt mechanism equipped with the CR-N500.

The CR-N500 camera supports multiple professional interfaces, including single cable PoE+ connectivity, which allows you to use NDI®|HX2 to stream audio and video, control (IP), tally, and power over a single cable. The camera supports other protocols, such as SRT, RTSP/RTP, as well as RTMP/RTMPS, to stream to social sites such as Facebook Live and YouTube. Even better, the CR-N500 can be controlled remotely by IP, Serial, IR or wirelessly via Wi-fi. The camera supports multiple control standards, including Canon's XC protocol as well as Standard Protocol (serial and IP) for easy connectivity to a wide range of 3rd party hardware controllers.

1.0 Type CMOS Sensor

The CR-N500 features a Canon 1.0-inch 4K UHD CMOS image sensor capable of 4K UHD video capture at 30p and up to 60fps in Full HD, making the CR-N500 PTZ camera great for the remote and unobtrusive capture of professional productions.

DIGIC DV 6 Image Processor

The CR-N500 PTZ camera incorporates Canon's DIGIC DV 6 Image Processor, which is essential in providing high image quality, advanced performance and convenient operability. This advanced core technology component provides the image-processing power and speed that enables features such as 4K UHD video acquisition and precise Dual Pixel CMOS AF.

Dual Pixel CMOS AF

Dual Pixel CMOS AF is Canon’s breakthrough AF technology that uses a CMOS sensor with a structure that combines imaging and phase-difference AF functions. The Dual Pixel CMOS AF determines the focusing position by the phase difference, which drives the focusing lens smoothly and enables quick focusing. The AF tracking capability is effective even during zooming, panning or tilting. On the other hand, with conventional contrast AF method, used by other cameras, the focusing position is determined by the contrast (difference of brightness). Therefore, the focusing lens may move slightly back and forth around the focusing position, which could cause delay when focusing.

Canon 4K UHD Lens

The CR-N500 features a 15x optical zoom lens and exhibits a wide viewing angle of 73 degrees (horizontal). At the wide end, the 25.5 mm* lens is capable of capturing extensive scenes in tight shooting spaces such as indoor events for cinematic wide shots. The camera utilizes aspheric lens elements to achieve 4K image quality while minimizing various aberrations over the entire zoom range.

Easily change the look of the image capture by utilizing a neutral-density filter. The CR-N500 is equipped with a built-in ND filter mechanism that allows the user to select from three densities: 1/4, 1/16 and 1/64. With the built-in ND filter, users can achieve rich video expression by controlling aperture values.

Furthermore, the lens structure of the CR-N500 enables real-time responsiveness in a three-dimensional space, supporting optical image stabilization, which helps keep the image capture stable by minimizing vibration.

*35 mm camera equivalent

Over Sampling HD Processing

The full HD recording (over sampling HD processing) takes full advantage of the image information acquired by Canon’s 4K sensor to generate beautiful high-definition full HD video. This helps content creators produce stunningly detailed FHD video when utilizing the CR-N500.

Smooth & Responsive Pan and Tilt Performance

The CR-N500 is equipped with the PT (Pan, Tilt) drive mechanism that can change the speed from fast to slow in incremental steps. This allows the operator to set the speeds to desired preference to allow for smooth PT movement. The CR-N500 exhibits a variable Pan and Tilt speed of .1° - 100°/second.

Virtually Seamless Integration into Canon Imaging Workflow

Canon Log 3 Supported

Canon Log 3 is a gamma regarded for its latitude and flexibility with post-processing. It realizes a dynamic range (800%/13-STOP equivalent) while retaining the characteristics of the dark area and the proximity of 18% grey.

Log shooting is particularly effective for constantly shifting shooting sites such as unscripted productions and documentaries or sites with rapidly changing lighting conditions.

Canon Log 3 is a gamma considering a simple grading by tightening the dark area to arrange the gradation, which retains the ease of use of Canon Log making the noise less visible.

Shooting in log allows the CR-N500 to more easily match the color and look of other cameras, especially those also shooting in log. This helps provide a more consistent look across the entire production.

Wide DR Gamma Supported

The CR-N500 supports Wide DR Gamma for natural and realistic-looking images that faithfully represent the scene at hand. Wide DR Gamma achieves a dynamic range of 800% to produce almost seamless tone gradations, resulting in smooth detail and virtually no blown-out highlights.

Six Image Quality Modes

The CR-N500 is equipped with the acclaimed image quality modes for high-end video production. There are six preset image modes to choose from, each preset contains specific gamma, color space and color matrix parameters. Apart from the preset image quality mode, adjusting and combining the gamma, color space and color matrix make it possible to adjust to the intended image look.

Variety of Image Quality Adjustment Functions

The CR-N500 features the Image Quality Adjustment function (Custom Picture) which is acclaimed for high-end video production. The Image Quality Adjustment function equipped with the CR-N500 is similar to Canon’s XF705 and Cinema EOS System, which allows users to adjust the picture settings to adapt to the shooting conditions or add effects according to the intention of direction. This function makes it possible for content creators to match the image capture of other cameras in a production - resulting in a match of image output

Easy Integration Into IP Streaming

IP System

In addition to SDI and HDMI connections, the CR-N500 is equipped with an RJ-45 interface purposed for IP communication, which supports high-resolution videos for distribution. The CR-N500 supports multiple protocols that can be utilized for video, audio and control. The RC-IP1000 and RC-IP100 controllers utilize the XC protocol to control the CR-N500. The CR-N500 can also be combined with third-party equipment for control purposes.* This IP system can contribute to an efficient and labor-saving camera operations for the field of video production, broadcasting and more.

*Connection with all devices is not guaranteed

NDI®HX2 Live Video Production Support Protocol

The CR-N500 supports multiple professional interfaces, including single-cable PoE+ connectivity, which allows you to use the NDI® (Network Device Interface)|HX protocol to stream audio and video, control (IP), tally, and power over a single cable. NDI®HX2 is great for IP productions, including live events, college sports, and broadcast.

Support for Canon XC Protocol

The XC Protocol is an IP protocol that controls Canon video production equipment. With XC Protocol, the CR-N500 can be remotely controlled supporting a wide range of applications, which includes sports, music, live events, lecture recording, corporate video production, and more.

Various Interfaces Supported for Multiple Environments

HDMI, 3G-SDI and IP

The CR-N500 is equipped with three output interfaces. The IP output and HDMI output are suitable when capturing UHD 4K at 30P or full HD resolutions at 59.94P. The SDI output is capable of full HD resolution and is suitable for usage when requiring high image quality video at 59.94P.

Standard Serial RS-422

The CR-N500 is equipped with a serial terminal RS-422 which can be utilized to connect third party supported controllers that support the standard protocol communication.

One Person Operation

Control Multiple Cameras

The CR-N500 can be controlled by IP, infrared, USB and Wi-Fi. Canon’s hardware controllers, the RC-IP1000 and RC-IP100 are capable of controlling up to 200 (RC-IP1000) or 100 (RC-IP100) cameras – this allows the operator to control multiple cameras in a larger production. The CR-N500 is a perfect fit for many applications in broadcast, education, House of Worship, events & staging and more.

Thumbnail Display for Presets and Recorded Trace Movement

To make the cameras easier for operators and directors to instantly be able to see which shot they want to call up next, thumbnail images can be added for camera presets and for recorded trace movement in both the camera’s user interface and in the Remote Camera Control Application (RCCA)*.

*requires latest firmware version, available 11/28/23

Other Features

All New Design

The CR-N500 impresses with its distinctive style. A solid exterior color and shape that looks like it was cut out from a cone, and the size that gives a sense of strength, yet stable and compact. This PTZ camera maintains design harmony with other Canon professional imaging products such as the establisahed Canon 4K camera systems and lenses. The CR-N500 is available in two different colors, Satin Black and Titanium White.

Equipped with Tally Lamps

The CR-N500 is equipped with tally lamps that indicate the status of the camera. The tally lamps are located on the front and rear of the lens section, and illuminate red when the camera is shooting. Providing clear visual indications for staff and performers to know which camera is shooting live.

Wireless Remote Controls Supported

In addition to the IP interface, the CR-N500 can also connect by Wi-Fi. This allows the operator to access the camera's Settings Page from a wireless tablet device that is equipped with a supported HTTP browser. When using multiple cameras at the same time the user can set and operate the other cameras in the same way by inserting the assigned IP address of the camera in the web browser of the tablet or other device. In addition, the CR-N500 is equipped with an infrared remote controller, which is also used to controller the camera wirelessly.

Easy-to-use Settings Page and Discovery Tools

The Camera Search Tool is utilized to find Canon PTZ's on a network, which helps installers and integrators with setup and configuration. The Search Tool is available for Mac or Windows systems. Furthermore, the CR-N500 supports the web application "Settings Page". The Settings Page allows the user to configure the settings of camera operation, which is accessible by web browser. Video quality adjustments such as exposure and white balance that are usually performed by the camera operator on site can now be adjusted and set while watching the video from their desk through the Settings Page. Both Camera Search Tool and Settings Page enhances the ease of use by remote control.

Backed by a Three-Year Warranty

The CR-N500 offers peace of mind being backed by Canon’s 3-year warranty which guarantees each unit will be free of defects in workmanship and materials for up to 3 years from the date of original purchase.

July 2025 Firmware Update

The July 2025 firmware update will include the following improvements:

Cameras

• SRT auto start and auto reconnect option, and easy start stop on viewer

• RTMP auto reconnect option and easy start stop on viewer

• CR-N100/300 only - PTZ control over IP in USB mode

• Area Zoom function

• CR-N700 only- Seamless switch from 60 to 30 / 24 fps

• Auto firmware update

• Revert individual WB/Color/Image settings to factory default

• Improved Presets

  • Preset execution time setting added

  • Increased thumbnail Size

Other Improvements

• CR-N700 only

  • One shot AF added

  • Improved preset and CP file setting structure

• All Cameras

  • Reduce video preview bandwidth options

  • Backup / restore added preset only (all) and custom picture (N700)

  • Only Digital zoom maximum limit can now be set

  • Video preview added to pan tilt limit page

  • Power light can be turned off

  • Added 2 second I-frame interval option for streaming video

• Under the Hood

  • NDI SDK v6 support

  • Smooth angle movement with slow deceleration xc command

  • Enhanced security measures / logging

Auto Tracking (indoor models only)

• Performance improvement

• Paid Version

  • Multiple person tracking

  • Face orientation composition assist

  • Seated / standing detection support

RC-IP1000

• Support for new firmware updates on cameras

• Added support for EOS C80

• Support for auto-tracking updates and additional auto-tracking controls

  • Support new auto tracking features

  • Start / stop auto tracking application

  • Auto start on/off control

• Improved preset registration and display

  • New 3x3 preset layout

  • Supports long press preset registration on LCD screen

• Release Date - Late August 2025

Other Additions

• Video preview reception on/off

• Assign external video output to user button

• Resolved Issue with Stream Deck

• Support for cameras with same IP (different ports) in same camera group

• Support for receiving XC communication without ID / password authentication

• Improved “Linked Control’ external device status

Multi-Camera Control App

• Added support for all IP PTZ cameras (CR-N100, N300, N500, N700, X300)