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  • CR-N500 White
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CR-N500 White
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CR-N500 White

SKU
4839C027
$7,999.99
Out Of Stock
Our Smart printer technology monitors your ink and toners usage, and automatically sends you more when your supply runs low. Free to enroll, no commitments, cancel anytime in your account.
  • 1" 4K UHD CMOS Sensor with Dual Pixel Autofocus
  • High Quality 4K 30p and Full HD 60p Video Output
  • 15x Optical Zoom Lens with Optical Image Stabilization
  • Built-in ND Filter
  • Renowned Canon Colour Science with Support for Wide DR and Canon Log 3
  • 3G-SDI, HDMI, and IP Video Out
  • Genlock, Dual XLR and 3.5mm Audio input
  • Auto Tracking Lite Built-in
  • Built-in NDI®HX2 and SRT (supports adaptive bitrate) support 
  • FreeD (with multiple destination support) support for AR/VR system
  • Supports PoE+, variety of serial/IP control protocol support include Canon XC Protocol, Standard Control for Easy Integration into any Production Environment

In the box

  • Camera Body (White)
  • Mounting Plate with Screw
  • Safety Wire
  • Safety Wire with Screw
  • AC Adapter
  • AC Cable
  • Infrared Remote Controller with Battery
  • Installation Guide

Returns Policy

The Canon store will accept, for return of exchange, defective or unopened merchandise purchased at the Canon Online Store within 30 days of the ship date.

See Return Policy for completed information.

Overview

The CR-N500 produces incredible 4K and HD image quality with the combination of a 1" CMOS sensor and DIGIC DV 6 image processor, along with a 15x optical zoom (20x digital) with one of the widest in class 73-degree angle-of-view. These core components provide the image-processing power and speed that enables 4K UHD video acquisition, image stabilization and precise Dual Pixel CMOS AF. On-air pan and tilt movement is possible thanks to the smooth and responsive pan and tilt mechanism equipped with the CR-N500.

The CR-N500 camera supports multiple professional interfaces, including single cable PoE+ connectivity, which allows you to use NDI®|HX2 to stream audio and video, control (IP), tally, and power over a single cable. The camera supports other protocols, such as SRT, RTSP/RTP, as well as RTMP/RTMPS, to stream to social sites such as Facebook Live and YouTube. Even better, the CR-N500 can be controlled remotely by IP, Serial, IR or wirelessly via Wi-fi. The camera supports multiple control standards, including Canon's XC protocol as well as Standard Protocol (serial and IP) for easy connectivity to a wide range of 3rd party hardware controllers.

Technical Specifications

Camera

Colour Options
Satin Black / Titanium White
Image Sensor
Type 1.0 (1.0 in.) single-plate CMOS sensor

Total pixels: approx. 13.40 megapixels

Effective pixels: approx. 8.29 megapixels (3840 x 2160)
Lens
f=8.3 - 124.5 mm, F/2.8 - 4.5, 15x optical zoom, 9-bladed iris diaphragm

35mm equivalent focal length: approx. 25.5 (W) - 382.5 mm (T)
Zoom
Digital: 20x

Optical: 15x
Lens Configuration
18 elements in 14 groups (including 2 aspheric elements)
Minimum Focusing Distance
1 cm (0.39 in.) at full wide angle, 60 cm (2.0 ft.) throughout the zoom range
Angle of View
Horizontal: 73.0 (W) - 5.7° (T)

Vertical: 45.2° (W) - 3.2° (T)
Shutter Speed
1/3 - 1/2000 sec. (specific values depend on the frame frequency)
Iris
Manual/Automatic aperture
Gain
-6.0 db - 33.0 db
ND Filter
Built-in (Off, 1/4, 1/16, 1/64), motor operated
White Balance
AUTO (AWB), Set A, Set B, preset settings (daylight: 5,600 K*, tungsten lamp: 3,200 K*),

colour temperature setting (2,000 K - 15,000 K), Manual

* Colour temperatures are given for reference purposes only.
Focus
Focus mode: Manual, AF-boosted MF, Continuous AF, Face AF, Tracking

AF type: Dual Pixel CMOS AF, Contrast AF
Gamma
Normal1 (Standard), Normal2 (x4.0), Normal3 (BT.709), Normal4 (x5.0), Wide DR, Canon

Log 3
Image Stabilizer
Optical-shift
Min. Subject Illumination
3840 x 2160: Approx. 1.5 lux (shutter speed 1/30 sec., frame frequency 29.97P, Gain 33.0 dB)

1920 × 1080: Approx. 3 lux (shutter speed 1/60 sec., frame frequency 59.94P, Gain 33.0 dB)
Pan and Tilt
Pan operation range: Horizontal ±170°

Pan operation speed: 0.1° - 100°/sec.

Tilt operation range: Vertical -30° - +90°

Tilt operation speed: 0.1° - 100°/sec.

Video Output Format

SDI
1920 x 1080: 59.94P/59.94i, 50.00P/50.00i/25.00P, 29.97P/23.98P (4:2:2 10 bit)

1280 x 720: 59.94P, 50.00P (4:2:2 10 bit)

*Same video format required for SDI and HDMI (cannot select different formats for SDI and HDMI)

*When 3840 x 2160 is selected for HDMI, video will not be outputted to SDI
HDMI
3840 x 2160: 29.97P, 25.00P, 23.98P (4:2:2 10 bit)

1920 x 1080: 59.94P/59.94i, 50.00P/50.00i/25.00P, 29.97P/23.98P (4:2:2 10 bit)

1280 x 720: 59.94P, 50.00P (4:2:2 10 bit)

*Same video format required for SDI and HDMI (cannot select different formats for SDI and HDMI)

*When 3840 x 2160 is selected for HDMI, video will not be outputted to SDI.
IP
3840 x 2160: 29.97 fps, 14.99 fps, 5.00 fps (4:2:0 8 bit)

1920 x 1080: 59.94 fps, 29.97 fps, 14.99 fps, 5.00 fps (4:2:0 8 bit)

1280 x 720: 59.94 fps, 29.97 fps, 14.99 fps, 5.00 fps (4:2:0 8 bit)

640 x 360: 59.94 fps, 29.97 fps, 14.99 fps, 5.00 fps (4:2:0 8 bit)

*If 59.94/50.00 Hz is selected for the frame frequency, the 3840 x 2160 format cannot

be selected.

*A frame rate that exceeds the frame frequency cannot be selected.

*JPEG has one pattern fixed depending on the frame frequency (format is fixed and cannot be selected)

Resolution: 1280 x 720

When frame frequency is 59.94/50.00 Hz: 14.99 fps, when frame frequency is 23.98 Hz: 11.99 fps, when frame frequency is 29.97/25.00 Hz: 12.50 fps
Supported Video and Control Protocols
Protocol: XC Protocol, RTSP/RTP, NDI|HX, RTMP/RTMPS, Standard (VISCA) Communication (Serial), Standard (VISCA) Communication (IP)
Number of Presets
Max. 100 (including home position)

Interface

Communication Control
LAN, Wi-Fi, Serial, IR
Network Terminal
LAN x 1, RJ45, 1000Base-T
3G-SDI OUT Terminal
BNC jack (output only) x 1, 0.8 Vp-p/75 Ω, unbalanced

SMPTE 424, SMPTE 425, SMPTE ST 299-2 compliant

Embedded audio, Time code (VITC/LTC)
GEN-LOCK Terminal
BNC jack x 1, 1.0 Vp-p/75 Ω, input only
HDMI OUT Terminal
HDMI connector x 1, output only
RS-422 Terminal
RJ45 connector x 1
Input 1 / Input 2 Terminals
INPUT (3-pin jack) (pin1: shield, pin2: hot, pin3: cold), 2 sets, balanced

Sensitivity (MIC): -60 dBu (Manual volume centre, full scale -18 dB)/600 Ω/Att.: 20 dB

Sensitivity (LINE): +4 dBu (Manual volume centre, full scale -18 dB)/1 kΩ or more

Supply Voltage: 48 V DC (Bias resistance: 6.8 kΩ)
Mic Terminal
ϕ3.5 mm stereo mini jack (unbalanced, plug-in power supported)

Sensitivity (MIC): -72 dBV (Manual volume centre, full scale -18 dB)/1 kΩ or more/Att.: 20 dB

Sensitivity (LINE): -10 dBV (Manual volume centre, full scale -18 dB)/1 kΩ or more

Supply Voltage: 2.4 V DC (Bias resistance: 2.2 kΩ)
USB Terminal
Type-A (USB 2.0) x 1
Media Slot
microSD card slot x 1, future expansion, recording unavailable

Other

Operating Environment
Temperature: 0°C - +40°C (+32°F - +104°F)

Humidity: 10% - 90% (without condensation)
Storage Environment
Temperature: 0°C - +40°C (+32°F - +104°F)

Humidity: 10% - 90% (without condensation)
Power Supply
PoE: PoE+ power supply via LAN connector (IEEE802.3at compliant) - PoE cannot be used

External power source: 24 V DC (using included AC adaptor)
Power Consumption
PoE+ Input: Approx. 19.6 W* max. (body only)

DC Input: Approx. 18.6 W max. (body only)

*Class 4 (25.5 W required) for power supply devices
Dimensions (W x H x D)
Approx. 200 x 269 x 208 mm (7.87 x 10.59 x 8.19 in.) (excluding protrusions)
Weight
Approx. 4.1 kg (9.04 lb.) (body only)
Supported Controllers
Hardware: RC-IP100

Software: Remote Camera Control Application
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4839C027_CR-N500-White_primary

CR-N500 White

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